Service package XL – Enterprise RobotCare

Maximum robot service for large companies, fleets and industrial applications — powered by RobotHeroes

The XL service package – Enterprise RobotCare is RobotHeroes ' most comprehensive and powerful service solution. This package was specifically designed for companies that operate multiple humanoid or autonomous robots simultaneously or automate particularly demanding, mission-critical workflows. With Enterprise RobotCare, you receive full support, priority response times, regular on-site visits, and custom software development—all within a predictable service contract.

✔ Scope of services of the Enterprise package

1. Dedicated contact person for your company

You will receive personalized technical support from someone who is familiar with all robots, devices, and processes. Ideal for fleet operations, industry, and large organizations.

2. Regular on-site deployments

A RobotHeroes technician will visit your company at set intervals to:

• Performing maintenance

• Check hardware

• Ensuring system stability

• to replace components if necessary

3. Fixed technician hours per month

Guaranteed, monthly available robotics technician hours for spontaneous deployments — remote and on-site.

4. Custom software development

The XL package includes customized programming, including:

• Movement optimization

• AI Skill Enhancements

• Process automation

• Integration of new features

These services are particularly valuable because professional robotics developers are in extremely high demand on the market.

5. Monitoring & Maintenance Automation

RobotHeroes uses automated tools to:

• Continuously monitor conditions, sensors, and system load

• Detecting anomalies early

• To avoid failures before they occur

⭐ Why Enterprise RobotCare is indispensable

The XL package is ideal for companies that:

• Use multiple robots simultaneously

• high operational reliability is required

• Planning continuous process automation

• Predictable costs instead of emergency deployments

• expect professional further development of their robot

RobotHeroes ensures that your robot fleet runs stably, safely and efficiently — around the clock and without surprise costs.