Service Package M – Business Services

Enhanced support for businesses – powered by RobotHeroes

RobotHeroes ' Service Package M is designed for companies that want to use their robots reliably and efficiently in their daily work. This package offers significantly more features than the basic service and ensures that business processes remain stable, even when technical challenges arise.

With professional remote support, faster response times and extended services, RobotHeroes helps your company operate robots safely, productively and without unplanned additional costs.

✔ Included services

3 hours of remote support per month

Fast help from our robotics experts – ideal for recurring or more complex support cases.

Telephone business support

Direct contact channels for businesses, so that problems can be solved faster.

Accelerated prioritization

Requests from this package will be given priority to minimize downtime.

Discounts on programming & optimization

Professional customization by RobotHeroes at reduced rates – ideal when processes need to be improved or expanded.

Including all basic services

• Error analysis

• Update recommendations

• Basic technical support

• Monthly check-up via remote access

⭐ Who is this package ideal for?

• Small and medium-sized enterprises

• Production environments with regular robot use

• Teams that do not have their own robotics technician

• Companies that require fast response times and predictable costs

🚀 Greater safety, improved operational processes – with RobotHeroes

With the M-Service package, you get the perfect balance between cost and professional support. RobotHeroes ensures that your robot works reliably every day – without disruptions, breakdowns, or expensive external service calls.